The day of our check-in we were told that a pipe had broken in our cabin but it had been repaired and that the carpet had been shampooed and the room disinfected. What was neglected was the fact that the room smelled badly from the chemicals and the carpet was soaking. It took staff until the following evening to dry the carpet - a task that could easily have been accomplished on the first day with the same equipment used on the second day.
Our cabin was under the Lido restaurant. Be careful selecting this location because you can easily hear the restaurant staff working upstairs. In our case, it sounded like someone in high heels prancing around on a wood floor.
While Holland America is apparently noted for its cuisine that was not the case in the Lido on this trip. It was either excellent or quite poor. The poor included osso bucco which was hard (really hard) and dry; lasagna with noodles having the consistency of mashed potatoes; steak which was thin and grey with little flavor; spare ribs with barely any seasoning and no bbq sauce available. On the other hand, the beef wellington and the beef loin were outstanding. Fare in other restaurants was much much better.
Staff was excellent. Entertainment was quite good although insufficient in quantity.
The ship, and this trip in particular, are great for the elderly who want a very sedate cruise.
Sydney Nova Scotia. Louisberg, a rebuilt 17th century French fort/city was outstanding. Choose the all-day excursion if you can. This is an excellent living history location.