I will start at the end rather than the beginning, we left the ship yesterday 27/8/11 and normally on our previous Thomson cruise embarkations you wait in the theatre till your flight are called and you go ashore collect your case and get on your coach.
This time you were instructed a few days earlier by a letter to your cabin to be on the dock side 15min before your departure time.
When we arrived it was pandemonium every ones cases for the whole boat was on the dock side and it wasn't just our flight that was leaving there was four, people were pulling cases out of the line to get to there's knocking them over with no supervision.
Getting on to a bus was worse as it did not matter what flight you were on you just got on any bus this time there was a couple of the ships dancers there to help i heard on at least saying SUPER and another "If your case is on a bus you must try and be on it", everyone was trying to get on to one bus at time it was very hot and most had on their British summer clothes.
Twice we got nearly to the front of the queue when it was full and then became nearly last at the next bus.
It was the old and the special needs people I felt sorry for as they just couldn't keep up.
The rest of the cruse was on the whole good this is our 4th Thomson and our 2nd on the spirit in the last three years and whither our expansions were higher than a lot of our fellow cruisers we were a bit disappointed..
The Africa show that was supposed to be there top show was a hand me down from another boat among with most of the rest.
The food was not as good as the other trips but it has been going down the last two trips.
The service has went downhill as well I think it might be down to not being allocated a seat /seating as we sat at a different area of the dining room most nights and never managed to build any repartee with the waiters.
The bar service and deck service was just as bad and they only came to life on the last day wonder why...
As it's been said on lots of other threads the ship is old and most of the trims and finishing are worn out, looking at some of the officer's uniforms there the same,
tread bare in some cases... but the worse thing is they have changed the lager from Stella to a cheaper one...
Would I go back "maybe" we will try the dream (not been on it) as the staff told us they took the best from all the other boats.