The ship is tired, and due a refit, but that aside some good and bad points...
Dining room service was great, but food was unimaginative, sometimes tepid by the time it got to you. We can't think of one memorable meal. Very uninspiring and very disappointing. I was even compelled to order the Fillet for a surplus payment of 15 dollars and frankly a hamburger from MacDonalds would have been more enjoyable.
The drinks menu across the whole of the ship was fine, and priced pretty much like an other cruise line however, if you try and order a drink from the staff in the main theatre or the Top Hat lounge be prepared for a long wait. This is the only cruise ship that we had to go look for a waiter! Normally they swamp you , but not on this ship. Why? Essentially this smaller vessel is over crowded, some 2200 passengers, and poor front of house ratio of staff to passengers.
This was very evident when it came to sea days, again this is the only cruise where we had to work hard to get a sun deck chair. Interestingly the next class of ship in RC is bigger but has the same number of passengers as Splendour.We had booked a Grand Suite, the room was a bit tired, but clean and cabin steward was excellent, a nothing to much effort attitude. The big snag was GS are on deck 8, just below open deck 9. Late at night, the staff move all the chairs and tables around and you hear every bang, thump and screeched as the furniture is dragged across the deck. Have an extra drink to help you sleep through it! -:)
On a positive note...other cruise critics had suggested the Pursers office staff were unhelpful, in fact we found them terrific. Our dining staff were fun and should take no responsibility for the dull food. The itinerary was stunning, a must do for cruisers. The Spa and Gym are small, but service fine.
The evening entertainment is mixed, the outside guest appearances were original and fun, the in house production team, well, we have seen better. But a the end of that day, we didn't let any of the negatives affect what was a good break with some great destinations.