Marella Dream Review

4.0 / 5.0
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Thomson Dream and their dire after travel customer care

Review for the Western Mediterranean Cruise on Marella Dream

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Sail Date: Jul 2011

We travelled on Thomson Dream between 9 Jul 2011 and 16 Jul 2011. The ship is OK at best, tired in places. Cabins are spotless, service on ship is great.

However on returning to the UK from Palma to Birmingham on 16/7/2011 we noticed items missing from our baggage. I'd purchased two bottles of perfume while away. On getting our checked luggage back I noticed the security seal was broken on the case.

Someone whilst the baggage was checked in with Thomson had been through the bag, removed the perfume from the boxes, left the boxes there and fastened the case back up.

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