The Emerald Princess is a beautiful ship, very clean and in very good condition.
All members of the crew were very friendly and tried to help and serve you all the time.
We didn't use the traditional dining rooms because we prefer a more casual atmosphere.
The food at Horizon Court and Cafe Caribe was of very good quality and there were a lot of choices at every time of the day.
Bar service at Horizon Court / Cafe Caribe was faster than on other Princess ships in the past.
We went once to the Crown Grill and had probably the best steaks ever (try the three types of salt they are offering, they give your steaks different and delicious tastes).
Also try the ice cream at the International Cafe on Deck 5, it's only US$ 1.50 for three scoops and the taste is like in an Italian "Gelateria" and don't miss the shows of the artists in the piazza!
We arrived one day before sailing at Copenhagen and stayed at the Imperial Hotel which is very close to the railway station, city hall and the main shopping area.
The Imperial is a 4-Star-Hotel and we paid US$ 260 for a nice double standard room including breakfast.
The only negative point was that the safety deposit box in our room did not work and we asked twice at the reception to fix it, which they promised to do but nobody of the housekeeping showed up.
Although we had only a few hours time we were able to see some of the most important things in this beautiful city.
We had a nice dinner at the Hard Rock Cafe and thanks to our PX reservation we made on the internet we didn't have to wait for a table.
The embarkation was the easiest and fastest we have ever seen.
It took us about 10 minutes from leaving the taxi at the pier to get onboard the ship. There was no waiting time at all, although we had no pre-printed boarding passes, luggage tags or a credit card registered before.
DISEMBARKATION AND TRANSFER TO CPH AIRPORT
The disembarkation process was very smooth.
For the first time we booked a Princess transfer to the airport and were very happy to have chosen this option. They take your luggage directly to the airport where you easily find it and pick it up in just a minute and the check in area is just a few yards away.
Check-in at CPH was terrible.
You can check in only at the self service machines and the SAS system did not recognize our booking code, so we had to go the “self-service-check-in-assistance-counter”.
It seemed that there were quite a lot of people having similar problems, because it took us an hour to check in.
The same day there were thousands of people from four different cruise ships leaving the city and so the small terminal 3 of CPH was crowded and there were only two (!) counters open to assist people having problems with the self-service check-in.
Overall our 10th cruise and 5th with Princess was a great vacation and we already booked our next Princess cruise for 2012 in the Mediterranean / Greek Isles.
Having also tried Carnival, Celebrity and MSC myself and my wife also Costa we found for us in Princess the best cruise line.