Norwegian Star Review

Applause For the Norwegian Star

Review for Alaska Cruise on Norwegian Star
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Bibbs123
First Time Cruiser • Age 60s

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Value for Money
Embarkation
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Additional details

Sail Date: Aug 2011
Traveled with children

This is a very welcoming ship with exceptional staff and a relaxed atmosphere. Traveling with our 10 year old daughter we were appreciative of their well run kids programs, the ability to be spontaneous with our dining, the attitude from the crew that our daughter was a valued guest on the ship - not a nuisance, and a lovely ship in general (although she is now getting older and showing it around the edges).

We got to Pier 66 at noon to embark and the line up was huge. We quickly learned looks are deceiving as the line moved exceptionally quickly, and in a very organized manner. Countless staff were all over the place, directing folks and answering questions and being VERY patient with several cruisers who were impatient, unprepared (have passports, e-docs, etc organized and available), or simply uncertain of where to go or what to do. The whole process could not have gone more smoothly. A woman behind us was complaining that she had been in line for 15 minutes and I said in a good natured way that considering they were getting almost 2400 people and about 5000 pieces of their luggage through this line and onto the ship within roughly 5 hours I was pretty impressed with 15 minutes in a line up. She said she hadn't thought about it that way and seemed a bit more patient with the process after that. (A week later, disembarking was just as smooth, just as streamlined).

Once on board, spank'n new key cards in hand, we snooped around a bit and learned staterooms were ready earlier than expected so checked ours out. Our luggage got delivered shortly afterwards, we hit the buffet (a mad house with folks jockeying for position in line and acting like the ship was going to run out of food within hours) and we lifted anchor so to speak.

Cabin Review

Deck 9, family balcony:

Comfortable bed, large balcony, quiet room, tons of space in the closet, room's safe was easy to operate, awful little tv, hair dryer was so heavy (but at least it worked well), bathroom had plenty of room.

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