Great trip spoilt by a poor dining experience: Splendour of the Seas Cruise Review by Barry Hilton
Overall Member Rating
Great trip spoilt by a poor dining experience
Destination: Europe - Eastern Mediterranean
They put a 15% gratuity on virtually everything you purchase. Over the past few years we have noticed that an extra 15% being added onto virtually everything you purchase. Be careful - RCI standards are slipping and are becoming a rip-off!!
We ate on second sitting (9pm) in King and I. Our waiters were excellent BUT service form the kitchens was appalling. It was often 11.15pm before we had finished and by this time many of the evening entertainments were finished. Many nights it was after 10pm before we even had our starter. At least one of our group each night had to send food back because it was only just warm. The Head waiter was a complete waste of time. We asked to More see the Maitre'd who tried to fob us off. Eventually we arranged a meeting with a senior officer and things did improve - so it could be done.
We ate breakfast and lunch in the Windjammer Restaurant which was buffet style. The choice was wide and varied and the quality was generally very good . Many of us felt it surpassed that offered in the King and I.
Embarkation at the start and end of the cruise was excellent and well organised. Apart from the senior dining room staff all other were excellent and very courteous. Less
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