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Splendour of the Seas Cruise Review by Barry Hilton

Home > Reviews > Member Reviews > Splendour of the Seas Cruise Review by Barry Hilton
Splendour of the Seas
Splendour of the Seas
Member Name: Barry Hilton
Cruise Date: July 2011
Embarkation: Venice
Destination: Eastern Mediterranean
Cabin Category: J
Cabin Number:
Booking Method: Local Travel Agency
See More About: Splendour of the Seas Cruise Reviews | Eastern Mediterranean Cruise Reviews | Royal Caribbean Cruise Deals
Member Rating   3.0 out of 5+
Dining 2.0
Public Rooms 4.0
Cabins 1.0
Entertainment 3.0
Spa & Fitness Not Rated
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation 5+
Service 3.0
Value-for-Money 3.0
Rates Not Rated
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Ship Facts: Splendour of the Seas Review (by Cruise Critic!) | Splendour of the Seas Deck Plans
Great trip spoilt by a poor dining experience
Our biggest complaint was the cost of drinks. We bought the 7 day wine package in excess of $200+. Then found an additional 15% gratuity was added. To compound this we had pre paid gratuities and found part of this was for our table wine waiter!! Thus being charged twice for being served our wine.

They put a 15% gratuity on virtually everything you purchase. Over the past few years we have noticed that an extra 15% being added onto virtually everything you purchase. Be careful - RCI standards are slipping and are becoming a rip-off!!

We ate on second sitting (9pm) in King and I. Our waiters were excellent BUT service form the kitchens was appalling. It was often 11.15pm before we had finished and by this time many of the evening entertainments were finished. Many nights it was after 10pm before we even had our starter. At least one of our group each night had to send food back because it was only just warm. The Head waiter was a complete waste of time. We asked to see the Maitre'd who tried to fob us off. Eventually we arranged a meeting with a senior officer and things did improve - so it could be done.

We ate breakfast and lunch in the Windjammer Restaurant which was buffet style. The choice was wide and varied and the quality was generally very good . Many of us felt it surpassed that offered in the King and I.

Embarkation at the start and end of the cruise was excellent and well organised. Apart from the senior dining room staff all other were excellent and very courteous.


Publication Date: 08/25/11
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