Overall we enjoyed the cruise, however having traveled on Cunard ships before this is n ot of the same high standard. Little things let it down such as the Plaza restaurant always running out of plates and top of food was slow.
The ship is OK but the layout and lack of lifts was frustrating always having to go from one end of the ship to the other as one lift only covered some floors. As we had a wheelchair user we had to consider trips and the advise we received was not always correct. The staff were always polite and helpful but I don't think they always understood English. The standard on formal evenings in the main restaurants was allowed to slip we made the effort to wear black tie but others were allowed in in T shirts and jeans. When we commented on this we were told this would never happen but it did !!. I have seen it referred to as Butlins at sea well I would not say that but it is 3 Three star 4 four star.