The suite was clean - amazingly clean (and I was looking). Our Suite Steward - Rohan was the very best always there, always a smile and always helpful. He was really the best steward and butler rolled into one we have ever had.
My only critique would be that these suites don't have the extra on board services that competitors have. The suites have no butlers - for the price paid in my opinion there should be some more support for these suites in terms of service. The phones, while high tech, were not pre-programed with department numbers; no speaker phone access. So each time you tried to call anywhere you had to re-navigate yourself through the lengthy voice mail option system. Anytime we tried to call anywhere (except suites of friends) there were super long hold times or the phone would just ring and ring unanswered. The Concierge Lounge was very nice but with only 2 Concierges for all the suites on the ship - again this was an area that often you could simply not get them on the phone (not because they were not there doing their jobs - but simply the volume was too much for 2 people to handle).
On our cruise Hurricane Emily changed our itinerary but hey - what other kind of vacation do you go on where you don't have to endure the weather - the ship just changed the ports and we ended up with some of the best weather we have ever had on a cruise.
The ship is simply Outstanding. We read review after review, viewed tons of YouTube videos - but nothing truly prepares you for this ship until you experience it for yourself. Central Park is unbelievable; the Royal Promenade is enormous, the daily offerings of activities - no way can you do everything.
On our sailing there were a total of 8,030 people on board (including the crew). But never once did we feel cramped or herded. Boarding and embarking the ship was far better than ANY other cruise we have ever been on - ANY! Never once did we experience a line.
You have to try this ship if you haven't!