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Allure of the Seas Cruise Review by dannyandrew2002

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Allure of the Seas
Allure of the Seas
Member Name: dannyandrew2002
Cruise Date: July 2011
Embarkation: Fort Lauderdale (Port Everglades)
Destination: Western Caribbean
Cabin Category: M
Cabin Number:
Booking Method: Cruise Line
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Member Rating   2.0 out of 5+
Dining 3.0
Public Rooms 5.0
Cabins 3.0
Entertainment 4.0
Spa & Fitness 5.0
Family & Children (By Age Group)
Shore Excursions 3.0
Embarkation 5+
Service 2.0
Value-for-Money 2.0
Rates 2.0
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Ship Facts: Allure of the Seas Review (by Cruise Critic!) | Allure of the Seas Deck Plans
Allure of the Seas - Ship of Fools
Sailed July 31, 2011 - Western Caribbean.

Good stuff:

- Port Everglades is great, quick on and off parking fee of $105 a week.

- Ship is absolutely beautiful: boardwalk, central park, etc.

- Speciality restaurants are the best: Giovanni's and Chops - definitely worth the extra $$

- Aqua Theatre show is amazing as the ice show and Blue Planet - unless you're a big fan of "Chicago" nothing special.

Bad stuff:

- took 4 requests to fix cabin safe; staff didn't know who to contact

- service staff is average at best

- new "facial recognition" photo service is AWFUL. The staff has no clue how to find your pictures, after 3 face to face requests and a promise to find them and call our cabin, we just gave up. RCCL is losing revenue...

- Falmouth is about 2 years away from being a good port, stay on ship

- Ship is too big for staff to deliver excellent service. Maybe need more personnel? Training is definitely needed - every request we made was not fulfilled or it took repeated attempts to resolve the issue

- "Headliner" was a re-tread from Legends in Concert (Las Vegas)

- Samba Grill has great food but the design of the facility results in a temperature around 80 - first time I saw portable fans in a restaurant

Overall: first RCCL cruise where I believed the price paid was not worth it and service was average or below average with the exception of the speciality restaurants. Operationally, the service needs improvement to handle a ship of this size, RCCL has risen to its level of incompetence by building a ship so large. Much better experience on the class levels below Oasis.

Publication Date: 08/14/11
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