Think of a new shopping mall - dazzling architecture - quality construction - fabulous press reviews - then when you get there you find the same old stuff for sale by the same old 'can't be bothered' sales staff. That sums up Marina for us although to be fair I must say most crew members were exceedingly nice, friendly and helpful - it was the supervisors, managers and crew that were not up to scratch.
Pre-cruise communication with head office was poor - unacceptable would be a better word.
Once on board, and the boarding process was excellent, we liked the ship and liked our suite. We'd read prior complaints about small showers, lack of power points, 'plastic' teak on the balconies, etc but overall we'd rate the suite at something like 98 out of 100. Regarding the size of the shower stall - I'm 6ft 200# and found it adequately sized - in fact in any degree of rolling sea I'd be glad it was the size and shape it was.