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Embarkation process was excellent and within 30 minutes we were in on board at 12.30, having landed at Venice 10.45. The balcony cabins are slightly smaller than those on Fantasia, but superior to those of RCI.
For dining we were 1st sitting in Il Giardino, which is a closed off part of the buffet on deck 13. There were only 5 tables set in this restaurant and the service was excellent as well as having superb views from the stern windows. The food was excellent all week, and my sister-in-law loved the vegetarian options.
Breakfast and lunch in the buffet can be hectic if you time it wrongly,and you can have a wait for a table.
The drinks are no more expensive than other lines, but there is the dreaded surcharge of 15%, which is excessive compared to other lines. They also add 7 euro per person per day for gratuities We didn't complain as we experienced excellent service all the way.
The entertainment varies but was generally good. The team work very hard. The itinerary is very busy with a port every day, but with some of these you don't arrive to after lunch, giving you a relaxing morning. We only took 1 excursion to Athens, as normally you only get 4-5 hours in each port, and they're expensive.
Disembarkation was well organised and you do get some time to explore Venice. However MSC did change our flights 4 weeks before departure, moving us from a 17.40 to 23.10 departure to Gatwick.
I did make a formal complaint and they did compensate us for having to book an additional hotel night in Gatwick. Also they did drop us at Venice airport at 4.30, meaning we spent nearly 7 hours there.
Would I recommend the MSC Musica...definitely, but organise your own flights.
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