First - we are a family in our mid forties with two teen sons. This was our 14th or 15th cruise and our 2nd extended cruise with HAL. Our first was on the glorious Rotterdam in the Baltic a 3 years ago.
The good -
Service is, for the most part, impeccable. The staff is trained in client service. They are friendly, personable and professional. Te room stewards are great. Dining room staff fantastic. A special "shout out" to the staff in the casino. They made the trip a real pleasure.
Main deck outside cabins have a serious air conditioning problem.
Balcony cabins on Deck 8 are perfect.