I went on this Hawaii cruise 4 years ago on the other ship (which is now Sky, I believe), and expected Pride of America to be similar. It's not. This ship is subpar in every way -- yes, it floats, but beyond that: the food is poor quality ship-wide, with the exception of the sushi bar which is excellent.
The stateroom attendant never introduced him or herself.
The style of the ship is old, tired, and gaudy. There are no big centrums, no open areas, just a lot of closed in boring decks.