This was our first Transatlantic crossing. From the moment we boarded it was almost going back in time to the glamorous age of travel. The Cunard staff treated us with respect at all times. All were friendly and gave us a great service. The Commodore Lounge, The Golden Lion, The Queens Room, and our own dining Lounge the Princess Grill. We were catered for in every way, given a choice of dining table by the Maitre D, and our serving staff were able to offer recommendations on all servings.
We used to the gym daily and it was always clean. We used the spa - fabulous...
Not quite sure why the mixed reviews. We were one couple on a very full crossing. Some of the passengers took a lot to be desired. We encountered some of the rudest Americans, and even worse Germans. People putting towels, books and items of clothing on sun loungers as if they owned them.
The staff remained courteous at all times. Offering alternative seating areas where necessary.
Our only observation was the shops, or should i say lack of them. For a cruise liner such as the QM2 one would expect more. Hermes and Swarovski were the only two 'design' names aboard. The gift shop, perfume shop, and duty free did not cater for many. The Jewellery store severely lacking in quality.
If you've not cruised before then this Ship offers almst everything. You pays your money and you gets your choice. We're booking again for next year