We recently completed an expedition on Prince Albert and had accepted that we couldn't expect the same standards as we had experienced on the cruise vessels but did expect high standards on Silver Whisper. The only aspect which lived up to expectations was the standard of the cabin staff(although where the unpacking service got to is a mystery). Everything else was OK,but not up to our earlier experience on Silver Cloud.
We got off to a poor start when we arrived at Copenhagen to be find no transport to the ship. There was only one other family (admittedly a large and very disorganised American multi generational group) but we were over an hour hanging around the airport carpark until the rep found us a rather scruffy taxi to get us to the ship.The ships decor is tired and rather "brown" though very clean and spacious. The "small ship" atmosphere we had enjoyed on Silver cloud was completely missing.
Food was generally good but a bit on the mass catering side and the table appointments plain, not at all like the original stylish cutlery and glassware we remembered. We noticed that most of the cutlery was marked "Hotel Christoff" and when we inquired about the connection,the staff shrugged and made no comment.What is that all about?
We booked a midship verandah. It was quiet but awkward to access from the main ship areas.Very difficult on embarkation and diembarkation as the only small lift taken over by luggage staff.
size OK but facility placement (hairdryer, mirrors,lighting)not very well designed. No makeup mirror in bathroom,in fact no mirror with good light at all.
Very clean.
Verandah rather small and difficult to angle chairs comfortably