After doing a dozen or so cruises you get the feel, albeit a personal one, for what constitutes a good cruise or a bad one.
We are active 60+ year olds that enjoy the full gamut of cruising activities on board and off. There's not much we haven't tried or explored in the Caribbean. We like it hot so Alaska was a change and one we feared would be too cold. Forget that. It was cold (Your fleece is your friend) but the scenery was awesome. Don't miss the Mendenhal Glacier and I'd recommend hiking to it and not going on a bus. Tracy Arm Fjord was stunning .... you just ride along and watch the sights.
On to what's important here: Infinity is one of 4 Millennium class ships in Celebrity's fleet. We have sailed her twice. But this cruise was special. As most of you have heard or experienced yourselves on Celebrity cruises, this line tries hard to deliver "Xellence." They succeed most all of the time as far as we are concerned and we have therefore sailed with Celebrity 13 of 17 cruises (Carnival, RCL, MSC and NCL the others).
This crew was the most engaging and pleasant crew we have experienced and that is not intended to take away from the excellent service we have received on our other 12 Celebrity cruises including the new Solstice class ships. We are Captain's Club members and I encourage everyone who is sailing with Celebrity to take advantage of that program. The perks get pretty impressive after 10 cruises .... providing you take advantage of them and some don't. We do and this cruise we were treated like company executives and I really don't think that had that much to do with the number of cruises we have made or our Captain's Club status. It is what this crew on this ship does and they take great pride in that. If we had been first time cruisers on Infinity I don't think things would have been much different. These were truly engaging people.
We were on the Bridge during the Tracy Arm Passage, dinned with the Captain the second night (Formal) who remembered us upon every subsequent daily encounter and stopped to chat with us, on our clock, until we had nothing else to add. That was new and different. We also saved a bundle sipping cocktails in Michael's club gratis and attended several other Captain's club events about the ship where we drank from the bar on the house. For readers who enjoy wine and adult beverages, this was a big deal. Taking the Captain's lead for cordiality, every ship's officer, regardless of the section he worked in, engaged passengers as they strolled around the ship being highly visible every day.
Some say, and we are one of some, that every line has its own distinct brand and every ship in the line a unique character. Keeping that in mind, Infinity stands at the top of the Celebrity fleet in my opinion based on the character of the Captain and his senior officers who instill this through excellent leadership all the way down to every subordinate crew. It's a team; it works; I would sail on Infinity again regardless of itinerary just to have this kind of experience at sea repeated.