We understand that the ship was completely full. We were pleased that the crew and staff were able to manage the load, and we never felt like we were overcrowded.
We had a great room, location wise, except for cleaning up the pool deck over us. Our room steward and his helper were excellent. Questions were answered and concerns dealt with immediately. A suggestion I left was for magnifying mirrors to be attached in the bathroom. (I know Aqua provides one, but it is large, and has to sit on a counter space.) You can get small 10X that have suction cups to attach to the main mirror very inexpensively. We noticed that a lot of the folks on our trip were our age and older; our eyes are not what they once were when it comes to doing make up, etc. )We did not get to use our veranda as much this trip, with the cooler temps, but it was great when we did.It is great to be able to have room service for breakfast on the mornings you have to leave the ship early.
This was our first time using the main dining room, as we were in Aqua last summer. We were glad we chose Select dining, but wish someone had told us to go ahead and reserve times up front. The flexibility of Select made it possible for our group to grow for dinner, though, which was very nice. Service was good, and they worked to be sure our dish was as we wanted it to be.
The Ocean View Cafe' was ok for quick meals. I like the huge variety so I can have a salad and my husband can try all kinds of foods.
We loved the tour of the galley, plus the Q & A before. The chef should go on tour!
The entertainment was very good. The biggest disappointment was the hypnotist. It just went on too long, as he was "setting" his people up. We especially liked the comedian, who had cruise life down pat! The ship's dancers and singers did a great job! Their energy and talent were evident. While we have been to two actual Cirque programs, and saw the one on Equinox last summer, I must say the theme of this with the droning, loud music was not to our liking.
The deck service around the pool was lacking. I know that there were not as many people using the pool area due to the wind and cooler temperatures. But, we often had to look to find someone to order a drink. We did enjoy using the solarium area, and thanks for the age limit. No screeching kids-bad, sad, or having a good time-to interrupt an afternoon nap!
What can be done about the smoking problem? Having a smoking area in Sky Lounge does not keep the smoke over there. Can you add more ventilation, fans, etc. to keep the smoke with the smokers? Also, if a function has to move inside from the pool deck, the smokers should have to stay behind the curtain, in the smoking area.
Use of the towels in the restrooms is nice. However, I don't care if I have to use paper towel. However, your dispensers were very difficult to use. First, I think they can't be filled as much as they were-no "space" to pick the next one out. Next, since they are recycled fibers, they pull apart too easily-again, if not stuffed in, that would not be as big of a problem.
You need to make your drink packages more detailed. When one reads that a package covers "up to" a certain price, you assume that means it will COVER that much when a drink costs more. There was no mention of that not being the case. We had an episode at the Martini Bar that totally turned us off from there. We have since been told that the Premium package WILL pay for part of a drink, but no other packages are like that. That does not make any sense, and is certainly unfair. The head bar person told us that this was a new policy. If you are going to use this, then it needs to be detailed. Also, you should reconsider.
We are staying with Celebrity for next year. I just wish they could move the great glass shower curtains to their Millenium ships as they "solsticize" them!