On arrival at port we were herded into what is best described as a holding bay.There we sat for approx one and a half hours.Poor quality orange juice was provided in plastic cups,but no food.Things did not get better.
We joined the ship to a somewhat cursory welcome.Now past lunchtime we headed for the self service buffet.However no food was available as it had all been cleared away.When we asked where we could find something to eat we were told,sorry all closed now.Hot and cold water were provided when available,as more often than not the machines were empty.Tea bags were at an absolute premium.In any event only plastic cups were provided.
Food in the restaurant was poor,mostly frozen,and the service not much better.Entertainment was a joke,the only highlight being the crews own show which surpassed the so called professionals by a mile.The ship was overcrowded,if you could find a seat,which was not easy,you sat in very close proximity to your neighbour.Blackpool on More
sea.An abundance of children who overran the ship.Adults only pool was constantly used by children.Occasional pathetic attempts to control the situation failed.The staff appeared to have a could not care less attitude.Complaints fell on deaf ears with the crew defending company policy.Just about everything was charged as extras.
Smoking in just about all the recreation areas was the order of the day,the areas for non smokers were tucked away.Cabin was good but noisy on the balcony.Definitely biased to Italians who seemed to like it.Worst cruise ever.We are seasoned cruisers,but I will never set foot on a Costa cruise ever again. Less
Costa Mediterranea Cruises to the Western Mediterranean