We enjoyed the smaller size of the Black Watch and have decided we wouldn't like anything much bigger, especially after seeing one or two around the fjiords.
Our only criticism was that it did seem silly to stop at Stavanger, where there were more shops, on a Sunday when all was closed, instead of a week day when we stopped at small places with very few shops but that might not be up to the cruiseline.
We found Fred Olsen staff helpful and had absolutely no problems.
Put it like this - we have already booked another one for 2012! We have even found one from the north of england which saves us going down to Dover although we had no problems with any of that either.