I inquired about getting my father to town on his motorized scooter and the ship personnel at the end of the gangway couldn't give me any information. I did happen to notice a white van with a lift in the handicap parking area and approached the driver who said she was there to give complimentary rides into town for handicapped passengers.
The town itself is not much to tour and a bit depressing.
To get back to the ship, the regular shuttle bus did have a lift but the driver seemed to not have used it too often...let's just say it ended up being an awkward and a bit embarrassing experience for my dad.
It is a shame that Juneau doesn't do a better job of beautifying this particular dock area and work to better accommodate handicapped people.
Picturesque but very touristy. I did go on the Bear Zip-line trip and it was good but perhaps the price-value relationship wasn't quite there. The rain forest though is spectacular! Would highly recommend that you take some sort of trip to see it in some form.
There are many tour sellers on shore and their pricing seemed to be about the same as the ships. I did note that the Deadliest Catch excursion was sold out at the ship's desk but you could still buy in on the shore.
This is a very charming and picturesque town. We spent a few hours shopping and then took the round trip train ride. It was a beautiful day and the views were spectacular.
It is quite impressive that the train company as tracks to each of the ships docked in port. They are very organized an accommodating.