The cruise did not start well. I expected there would be "in cabin" check in, however instead everyone was herded into the ship's theatre and made to sit in particular rows. When I attempted to move somewhere more comfortable, I was told I could not move due to "crowd control". We ended up waiting an hour in these cramped conditions to check in, and at no time was there even a token apology for the delay. When another guest told one of the stewards that she had been on a lot of cruises and never had this sort of delay, the steward told her that "all the buses turned up at once". It goes without saying that it is up to Regent to put a better system in place.
Rather than different tours meeting in different parts of the ship, everyone had to meet in the ship's theatre. This lead to long delays every morning in often cramped conditions and long queues that usually snaked out the door.
One of the ports, Visby, was particularly bad. All the tours finished about the same time, which lead to a queue hundreds of people long on shore waiting for a tender to take them back to the ship. It was cold and windy with only a small amount of cover for the last half an hour or so of your wait. A lot of those on board were elderly, and I estimate some must have stood waiting for about one and half hours in these conditions.
My husband and I were also quite disappointed by the food. It was okay, but nothing special. Most of it had that sort of bland, mass produced quality to it that you find in food from chain hotels. Portions were very small. For example, if you ordered pancakes for breakfast you would get 2 tiny pancakes about the size of your palm.
The ship's decor is not luxurious or impressive, and the so called "suites" are just a skinny cramped cabin with a tiny balcony. No surprise that they looked a lot bigger and better in the brochure!
One of the things my husband and I were particularly looking forward to was some quiet relaxing dinners on board. This is impossible on the Regent. All of the tables for 2 have a large table right next to them so you can barely hear yourself think. Even when we asked to be seated somewhere quiet, the waiter would put a large table right next to us a few minutes later. We found that even on the rare occasions when the restaurant was almost empty, the waiters would jam the patrons all together and close off most the restaurant. During busy times there never seemed to be enough waiters and service was sub-standard. Meals became something to endure, rather than enjoy.
Even cabin cleaning was slow and pretty slovenly.
Disembarkation should have been a simple exercise however even this involved a long delay.
The cruise was a three star experience at a six star price.
It's hard to find anything positive to say about the Regent Seven Seas Baltic cruise, and if I were you I would investigate a different cruise line for your holiday.