Our suite was very beautiful --essentially similar to a balcony stateroom but larger. A bottle of Champagne and a box of chocolates greeted us. The butler arrived, introduced himself and advised of us of what services were available. Eventually the thrill of a butler wore off, he kept wanting to do things for us we didn't want or need, and we found the butler service somewhat intrusive since he felt free to come into the room uninvited (the doors are heavy --sometimes you don't hear the knock) -- and by the end of our voyage did everything we could to avoid him. Once was nice, I don't think we would want that service again.