Subscribe today
Get Cruise Critic in your inbox

Queen Victoria Cruise Review by Arrowsmith

Home > Reviews > Member Reviews > Queen Victoria Cruise Review by Arrowsmith
Queen Victoria
Queen Victoria
Member Name: Arrowsmith
Cruise Date: August 2011
Embarkation: Southampton
Destination: Baltic & Northern Europe
Cabin Category:
Cabin Number: 6143
Booking Method: Internet Agency
See More About: Queen Victoria Cruise Reviews | Baltic & Northern Europe Cruise Reviews | Cunard Cruise Deals
Member Rating   3.0 out of 5+
Dining 5.0
Public Rooms 5+
Cabins 4.0
Entertainment 5.0
Spa & Fitness Not Rated
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 2.0
Service 2.0
Value-for-Money 1.0
Rates 1.0
Write a cruise review!

Show the Lowest Price
Departure Month
Please select at least one vendor.
Direct Line Cruises
American Discount Cruises
Sponsored Links:

red arrow

Ship Facts: Queen Victoria Review (by Cruise Critic!) | Queen Victoria Deck Plans
Cunard discovery
"Queen Victoria" looked an imposing ship awaiting us in Southampton Water, but we had much to learn about the much trumpeted White Star Service.

Our cabin was spacious and comfortable as was the bed. The restaurant lived up to expectations, a pleasant view from a window table for 6 and interesting company with a comprehensive menu. Afternoon tea in the Queens Room was an experience to rival most good hotels and the ship was roomy and one did not feel crowded.

However, the service had a lot to be desired. On the first breakfast most people got someone else's order and there was much sending back and plate changing. The staff for the first few days seemed tense and ill at ease, and it is the only bar ever on a ship where we have had to get up and ask the waiter to serve us, in an almost empty bar.

We did not once see our room steward, although the cabin was cleaned daily and the linen changed. Is that good or bad, I wonder? Apart from meal times the only "free" drinks were on deck 11. There was a 15% service charge added to all drinks and an extra space on the bill for "gratuities" to be added! $11 a day was deducted for tips - a reasonable amount on the face of it, but it did not stop envelopes being given out and waiters expecting an extra tip. The lovely theatre was spoilt for us by the boxes being charged at $56 a couple (albeit you got some sparkling wine and chocs for that money) but it all left one feeling "ripped off." The internet charges were the highest I had experienced on a cruise and I did not like the mobile 'phone being hooked in to Cunard's charges at £1.99 a minute.

All in all we came away feeling disappointed and uncomfortable and do not feel like cruising with Cunard again - there are some awfully good rivals around.

Publication Date: 07/16/11
Read the Baltic & Northern Europe ports review by Arrowsmith
More Queen Victoria Cruise Reviews

Read the previous Queen Victoria review Read the next Queen Victoria review

Like This Review?

More Baltic & Northern Europe Cruise Reviews
Cruise Critic's Queen Victoria Review
Cunard Cruise Deals
Cunard Message Board
Write a cruise review!
About UsAdvertisingEditorial DisclaimerPress
PrivacySite MapStoreSubscribe

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add to your address book.

We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.