Oasis of the Seas Review

4.5 / 5.0
3,761 reviews

Oasis

Review for the Eastern Caribbean Cruise on Oasis of the Seas
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Pappa Joe
6-10 Cruises • Age 60s

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Sail Date: Jul 2011
Cabin: Crown Loft Suite with Balcony

So what do you like and dislike about Disney World? The same is true about Oasis. Of course everyone loves the productions,shows and events and are pleasantly surprised about the different discoveries of things they didn't expect to see like Central Park, a boardwalk, or a carousel on a ship. On the other hand Oasis has the same draw backs as Disney World. Crowds, lines,mass produced food for 6200 guests everyday, crammed elevators,etc.

I kind of expected all of that knowing the ship was so big. What I didn't expect was the poor service. This crew looked like they were just tired of seeing so many people cruise after cruise. No friendly welcome on boarding, no friendly room attendants and curt service pretty much across the board. I think when you have a ship this big it is hard to staff it with enough customer service people.

I had a loft room (big $$) where I expected top notch service.That I didn't get. I was entitled to the concierge lounge which was staffed with individuals that showed up late and then proceeded to stay on the phone for a half an hour while a long line of customers that had questions/requests formed. Several of us gave up and just walked to the specialty restaurants and made reservations directly.

Cabin Review

Crown Loft Suite with Balcony

Cabin L1

The Lofts were great, but the service was poor. Concierge service was terrible. The promised nightly snacks were delivered only twice during a 7 day cruise.....just got tired of asking

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