Before the cruise we stayed in Hotel Ciutat Del Prat. I highly recommend this four star hotel that provided airport and cruise terminal shuttles plus a great breakfast for less than $150 per night.
Embarkation and debarkation were flawless as was debarkation at the ports of call. Since this was our first visit to Italy this 12 day cruise was perfect. We visited all the most popular sites with two days in Venice which allowed us time "to get lost" in this fascinating city. We booked tours privately with other passengers met through Cruise Critic's roll calls. This is a great service. I must put in a good word for Aequa Limo tours of Amalfi Coast, a great and great tour and they didn't even require credit cardgreat tour and they didn't even require a credit card #to reserve a tour.
Service on the ship at all levels was friendly and professional. The ship's staff went out of their way to be helpful. When I got word from home that my Mom had fallen and was hospitalized, the ship's staff not only rescheduled our flight home but arranged a call to the hospital.
Food was always good in the dining room. Lido deck food was ok but desserts not so good.
This was a fantastic cruise. My only complaint is a problem seen on many ships and that is passengers who reserve lounge chairs and leave them unattended and unused.