Problem with their : Jewel of the Seas Cruise Review by drbobdpm
Overall Member Rating
Problem with their
Destination: Southern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
Once we got home we had them appraised for insurance, and sure enough they were 0.5ct total weight. We contacted the cruise line and their supposed guarantee arm, More and were told that the scanned number was for a 1ct set, and yes we did only get a 0.5ct set, but the best they would do was replace our paperwork. If we had wanted them to be exchanged, it had to be done aboard ship before we got off! Less
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