This was our first Transatlantic and our first cruise on the smallest of the HAL ships, the Prinsendam. Having sailed on the Eurodam last year, we weren't sure how the small ship would be, but it was marvelous.
Yes, it's an older ship, but it's well-cared for and has a very nice layout. I love the little hallways to the rooms...they make the rooms much quieter. Our cabin was very nice (would have liked the "tub one" with the very usable tub, but there were no more when we booked.) The walk-in closet was very nice. Beds were very good, as usual. Our stewards did an excellent job keeping it neat and clean. We booked the "low, mid" category just in case we encountered rough seas which we did not, but I would book this room or any near it again. We heard no noise from anywhere, unless they were lowering the tender which was above our room (but out of sight.)
We ate in the Lido for most meals since it's nice to see what your choices are and see it all freshly prepared. The staff there were so courteous and attentive! Always asking if we needed coffee or tea or could they get us something else. We were truly spoiled by them. They were the best of any "dam ship" Lido staff we've encountered.
We always like the library on Holland America ships, and this one is lovely...and NOT combined with the Crows Nest we we dislike! The selection of books was excellent and kept us busy reading for the duration of the voyage, although we had Kindle/Ipad/paperbacks as backups. The Internet manager knew his computers (unlike some in the past) and seemed to be able to help everyone with their Iphones to PCs. (By the way, the Digital Workshop appeared to be excellent...but I'm a Mac.)
We don't cruise to see shows so other than the Celtic Tenors (some of my favorite singers anyway...who knew I'd luck into having them on the cruise with us!!!) and Sally Jones (another "regular" on HAL who I enjoy hearing) we didn't bother going to it....we were usually working on photos or reading.
There were plenty of activities to amuse people...bridge, lectures, sit and knit, trivia, sports, etc. I can't imagine anyone getting bored...even though this was a long voyage.
The excursions were good...you needed to do your homework before to choose them. We did several private tours that we arranged with various CC members and they were outstanding.
We would DEFINITELY cruise on this ship again! (Like the fact it can go into ports other ships can't...therefore we were often the only cruise ship in port!)