NCL Spirit Huge Disappointment: Norwegian Spirit Cruise Review by tradervic
Overall Member Rating
NCL Spirit Huge Disappointment
Destination: Western Caribbean
Embarkation: New Orleans
After 6 cruises throughout the world on other lines we thought we had seen everything. But we hadn't. This cruise was an all time low for us. We are not usual complainers and always try to look for the best in every cruise line and ship
Traveling with our grand-kids we wanted to make it a special trip but sadly NCL did not care enough to make our trip memorable.
The buffet food was terrible. Traveling with a 9 and 11 year old we knew we would spend almost all of our meals at the buffet. It probably terrible as the result of the Head Chef being from India. Not that race played a part but it may have been the culture. Everything was bland except the hamburgers and hot dogs which was standard fare. No above average foods.
It was obvious to us that in order to More get better food that we would need to get reservations to the 7 other specialty restaurants on board with additional fees of from $10 per person per meal to $25 per person per meal. Well, we weren't going to to that. With the total trip of over $4,000 we thought we had paid enough. We were wrong.
I walk with a cane. There was no courtesy given from anyone on the ship from the beginning of the trip to the end of the trip. No help getting in or out, no preference in boarding the ship, no help in the buffet line, no help in departing the ship. Nada. Nothing. Other cruise lines made it a point to help out and sadly NCL just didn't care once.
While NCL went through the motions of security while in a foreign port their actions proved different and we couldn't believe it. While re-boarding in a Mexican port (Cozumel) there were two separate presumably passengers in line ahead of us at a security check point and were telling the NCL security person that they did not have their cruise cards. For those of you who are new to cruising, this is an absolute must to have the card to get back on the ship.
Each had a different excuse and the security guy let them on board without checking any i.d. whatsoever.
The second breach of security was when we first entered the ship and put our things through the x-ray machine an older man had to go through the walk through
x ray twice and both times an alarm was sounded. Now, mind you, these machines are set not to go off with wallets, sunglasses and etc. What did they do? Without searching him further, they said that he could go though. What? We reported these security instances and asked for a reply and received none.
If you are going to play in the Casino bring plenty of cash. They will not let you use your sail card at all. They will give you cash with your debit/credit card at $10 a pop or you can get cash via an ATM for $5.50 per transaction. Every single other cruise line always let you use your sail card gambling even with slots. Matter of fact, they loved to put your "winnings" on your sail card. But, not NCL.
NCL lied to us about the "kid's club". They said that staff would take them to meals and that was a lie. Also, if in port, you must pay $6.00 hr for 1 or $10 for 2 until early evening in which it becomes free. They did have an excellent staff and the kid's liked the activities.
As experienced cruisers we give the Spirit with NCL an D rating and will never sail with them again. Less
Cabin review: 10635
Cabin 10635 Inside. Port/Aft Easy access to kid's club and kid's pool. Easy access to most decks. Terrible set up for 4 with 2 singles, 1 upper and a pull out for 2nd kid which meant your access to the bathroom at night is hampered. Recommend 2 uppers and 2 lowers. 150 square feet is too cramped. Go to Holland America and experience 180 sq feet.
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