Overall RCCL Freedom of the Seas was absolutely amazing. We have sailed on RCCL prior and only continue to be impressed. With that said RCCL if your reading this please strongly consider the negatives we did have as we truly believe you are capable of correcting this issues. As we boarded we did experience a rather long line, we are not used to this BUT it did go rather quickly so that was nice. Soon we will be getting priority boarding so that will be an earned perk. New cruisers don't let this scare you away. It comes with every line just suck it up and it will be over soon.
We got on board around 2:00pm so our cabin was ready. Most of the time cabins can be ready as early as 12:30pm BUT they usually tell you 1 or 1:30pm. From there we took care of business booked our spa treatments, signed our teen up, eat at the buffet, and headed towards the pool. The muster drill was always a joy however we usually bring along a drink and this time they made us finish it. I understand the importance of the muster (being a captains daughter it was drilled in my head) but come one some drinks won't hurt. I will say THANK YOU for not making us wear our life jackets. It was far to hot to be doing tat and no one wants to start their cruise with heat stroke. So good choice. After we headed back to the pool for the sail away celebration as normal. AMAZING POOL!!!!!!!! If you are looking for a drink in the pool area here's a tip that will get you your money's worth. Find a bar server and stick to that one throughout your trip. Tip them a little extra and they will take VERY good care of you adding a couple extra shots here and there. Ours was the "Medicine Man" he was a great and entertaining crew member.
From there we enjoyed the rest of our day. Now the MAJOR complaint I have and heard ALL over the ship by every single passenger waiting for an elevator was how long it takes. RCCL CAN YOU PLEASE DO SOMETHING ABOUT THE ELEVATORS PLEASE!!!! You have at least 16 on board and it seems none of them are consistent or reliable. We can understand high traffic times i.e. coming back from port, after shows, right before dinner, etc... but come one... a number of times we saw empty elevators go right past us going up even though we are going up. If this is a diamond perk then through the other passengers a bone too. It was very sad to hear passengers choosing not to pick RCCL because of something as simple as the elevator. I know this can be reviewed and would hope you do soon before you start losing future passengers.
Another snag we ran into was with the shore excursions. Now it was very sad because our last cruise we had a major issue with our excursion as well. We booked our Sting Ray City excursion through the RCCL online. We signed up for the 8:45am excursion since we had an afternoon scuba dive. The computer said it was open, and confirmed our excursion. However where we got our tickets we were placed on the 11:45am excursion. Upon asking why this happened we were informed that the computer over booked an then decided to put us on the next available one. I guess they assumed we didn't have other plans and could change our schedule as they please. BEWARE OF THIS! Now that we no this we probably will book independently where ever we can as I almost had to tell my son he couldn't do sting ray city due to schedule changes even though he had been looking forward to it for almost 2 years. Check your tickets the minute you get to your cabin and address any issues ASAP. Now they were really good about refunding our entire excursion, which I expected, but it put us in a very bad position when we got to shore in the Grand Caymans I ran around for 45 minutes looking for an opening. Luckily I found a great one and actually saved 10 bucks a person. But future cruisers please keep this in mind.
Other then that everything was awesome. We did decide that the AFT Cabin was not for us. We missing looking down and seeing the waves crash against the ship, but however the balcony was much deeper then the normal balconies and the same price.