First, all aspects of the ship's design are bad. The decor seems to have been the result of a series of nightmares. All public rooms are at either end of the ship, so that taking part in activities requires an endless back and forth, fighting with hordes of other passengers doing the same, and on this cruise navigating past lost children and teenagers. The way is not carpeted, which is hard on the feet. The situation is complicated by the fact hat one cannot get through the ship from the dining room on deck 3, or on deck 4 without going through another dining room. The public toilets are too small; another three inches would have allowed us to close the door without damaging our bodies. Also the toilets had no towels or tissues. Toilets and elevators had no hand rails to hang on to.
We had a grand suite, which was great except for one detail. The bathtub has a two-foot side, making access difficult for some, impossible for others.
The cruise director and his staff were largely absent - few activities, some announced did not take place, some were up to half an hour late in starting.
There were few activities for children, of whom there were hundreds. We expected clssical music, but there was none.The electronics broke down in the middle of one production show, and the staff left the audience to twiddle its thumbs for fifteen minutes while it was being fixed. Where was the cruise director? This was one example of the prevailing disorganization, which also showed at embarcation. The three production shows were very good, but one night there was no entertainment scheduled. The fould-mouthed comedians were expendable.
Equally annoying: deck 3 is what on other ships would tbe the promenade deck. It is blocked at both ends. There are only two access doors, side by side, midships. All the deck chairs were placed at one end of the deck. Naturally I saw few passengers using this deck on my occasional walks.
The food in the dining room received mixed reviews; one of us found it good, the other not. The buffet food was tasteless and it was always crowded. The fish and chips section required one to climb steep stepsto get to it. But we were never hungry enough to try the spcialty restaurants. Room service ws excellent.
We did not take any of the shore excursions.