Having read all the reviews of this cruise, we can only say Amen. This ship was not ready to sail, it was filthy, unfinished in dramatic ways, full of uncaring, uninformed, rude to the extreme, staff. The only kindness we were shown was dining room staff, DaVinci, our room steward and one lone guy on the purser's desk.
We spent 16 miserable days and nights with no air conditioning or after a move, 6 days out, very little a/c. It was so hot in our room, we set the fire alarm off when we showered. Of course, it went off regularly in the middle of the nite, too. The toilet blew up at 3 am, so then we had someone in to fix that and clean. There we many days with no toilet at all, for hours. Our rooms, both of them were dirty, windows, carpet and moldy bathroom. No cold water, only hot. Carpet loose in hallways, elevators not working, etc, etc. We did not think it too much to ask to have just basic comforts. Guess they did.
Food was mediocre at best, and boring most of the time. Staff in the buffet stood around and looked bored, leaving us to get our own drinks. Even walk past with coffee and ignored us.