My wife, daughter and I booked the 9 night cruise out of Baltimore, MD, sailing on June 2. This is my daughter and my 10th cruise, and my wife's 11th. This is the second cruise on the Enchantment of the Seas for my wife and daughter.
We drove to the Baltimore cruise port from home, arriving around 11 AM for a 1 PM scheduled embarkation time. Bag drop off and parking was a breeze (parking was $135). Check in was efficient and staffed with friendly personnel. Signs said embarkation would begin at 11:30, and actually started a few minutes early. We were on board the ship well less than an hour of arriving at the pier.
Once aboard we had to wait until 1 PM to get to our cabin, so up to the Windjammer for lunch. While the buffet seems small, especially for a 2700 passenger ship (we had about 2500 on board this trip), there was a nice variety of food. The wait staff greeted all as if we were guests at their home.
We were booked in an outside cabin on Deck 2. It is pretty small, especially for three people - my wife, our college-age daughter, and myself. There is only one large closest and not much drawer space. I don't know how four occupants could unpack 9 days of clothing without having to live out of your suitcase.
Our cabin steward, Brown, was very friendly, but there were some things that weren't set up correctly, like only towels for two rather than three.
Food service is good. In the main dining room our waiter, Indra is very friendly and greets us warmly every meal. Everyone's selections for dinner were judged "Excellent Choices!" Our head waiter Petar also visited the table at least once every night checking on the meal and everyone's satisfaction. This is a departure from the cruise line we travel on most often, where the only time you see the
maitre d' is on the last night of the cruise to collect his tips. The food itself is okay, not fantastic. Size portions were reasonable.
We would hit the Windjammer for breakfast and lunch. There is a good variety of food, but the seating area is pretty small for a ship of this capacity.
Unlike we experience on other cruise ships, there isn't any gross saving of pool chairs throughout the day. It could be because you have to check out towels, and you're charged $20 for every towel you fail to return by the end of the cruise. There are signs throughout the pool deck warning that seats cannot be reserved for more than 30 minutes, otherwise the possessions will be removed and left at the towel stand.
The Enchantment is showing some age (but who isn't). You can see little signs of wear and tear in many of the public areas, whether it's a ragged edge of a curtain, plastic glassware from the Windjammer with cracks, or torn cabin towels.
On-board entertainment was good. There were good lines of sight in the Orpheum theater. There were other fun activities spaced throughout the day, but at times the Spotlight Lounge (in the stern of the ship) was too small to accomodate all who wanted to attend.
Our biggest disappointment on the ship was our visit to Chopps Grille. The sides and desserts are FANTASTIC. My steak was done perfectly, but my wife's and daughter's petite-sized steaks were overdone. The maitre d' offered to have new steaks cooked for them, but 15 minutes had passed before anyone came to check on our dinner, so both my wife and daughter declined. We were given free champagne that evening, and an order of yummy chocolate-dipped strawberries were delivered to our room the next morning to make up for the gaffe.
Debarkation was slower than anticipated. It is pretty well organized, but our group left the ship about 30-45 minutes later than anticipated. Once we were off the ship and into the terminal the picking up of luggage and getting to the car was simple.