Caribbean Princess Review

May 26th - June 4th Bermuda & Eastern Caribbean

Review for the Eastern Caribbean Cruise on Caribbean Princess
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bythehex
First Time Cruiser • Age 2020s

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Sail Date: May 2011
Cabin: Balcony

We live in NJ so the drive to Brooklyn was a breeze and we were on the ship and eating lunch by 12:30. This is the 3rd time we've sailed from the Brooklyn cruise terminal and it's by far the easiest and fastest embarkation point. They've been consistent each time we cruised with getting us through security, checked in and boarded in no time at all. Bravo for that!Our cabin was R604, a balcony cabin on the Riviera deck. We had booked a guarantee for the first time ever, and was a little concerned that we would hear noise from the Horizon Court above, but that was never an issue. The location was great - if we walked to the end of the hall and went out the door, we were right at the adult pool in the rear of the ship. All we had to do was walk up a short set of stairs to go into the buffet. Very convenient for grabbing a quick cup of coffee! The only noise we had an issue with was one of our neighbors on the floor, who slammed their door at all hours of the day and night. This was our fourth cruise on Princess, and the ship is pretty identical to the Crown Princess, the Ruby Princess, and I'm sure other Princess ships. It's elegant and there's no garish flashing neon to be seen anywhere. Runiel was our cabin steward and he did a great job keeping everything clean for us, I have no complaints about cleanliness. The only complaint I have about our cabin was the bed. Out of ten cruises on three different cruise lines this is the first time I found the bed uncomfortable. It was lumpy and uncomfortable and hopefully during the next dry dock they'll replace it. It didn't ruin my vacation but I would have gotten a more restful sleep if not for that bed.The food was good, dinners were the highlight food wise. I was pleasantly surprised on lobster night, it was by far the best lobster I've ever had on a cruise ship. My favorite was the beef filet medallions, which are available every night as it's one of the alternative choices. Each time I had it I found it cooked perfectly and melt in your mouth tender - I enjoyed it more than the sirloin or the filet mignon, actually. I also like their Caesar salad. It's unfortunate that most nights I was too full from dinner to enjoy dessert. I didn't have the Love Boat Dream once this cruise which is out of the norm for me. I just enjoyed the rest of the food way too much to have room left for dessert!My ONLY complaint about the dining room was the rudeness of the Maitre'd, Giorgio something. We had booked a table for two, and when we got there we saw we were seated at a table for six. We were told to ask the Maitre'd about it, so we did. We WERE polite when we said "Excuse me, we thought we were going to be seated at a table for two, we're at a table for six. Is there any way we can switch tables?" That was ALL we said, before we were shouted at as he said "EVERYONE wants a table for two! There are 3,000 passengers on this ship, everyone can't have a table for two! There are 350 tables for two, that's it. 350 tables! I don't know what people are thinking!" At that he grabbed my cruise card out of my hand, pointed at the table number, and said "This is your table! That's where you sit! If you're not happy you can eat in the buffet or go to Anytime Dining!" My husband and I were floored. All we had done was ask a simple question, not asked to be lectured to, shouted at or demeaned in public. Believe me, after that tirade we did consider switching to Anytime Dining, something we would never do otherwise, just so we wouldn't have to see this guy anymore. We decided to stay where we were seated, but ONLY because we prefer sitting at the same table with the same servers at the same time every night. That's why we do traditional, late dining. We didn't let this Maitre'd ruin anything for us, but I have to tell you that he has a lot to learn about dealing with the public. By the way, the reason we had wanted a table for two was because my husband is dealing with a health issue and didn't want to have to be sociable with others - and that was also the reason we didn't make a fuss about this while on the ship, even though we saw the Cruise Director numerous times throughout the cruise. Had my husband been feeling better, we would have complained to him. The only other complaint I have about this cruise was the last day. After we vacated our room we were sitting in the back in the Caribe Court having breakfast. Suddenly we heard a loud voice. It was someone we believe to be a head waiter, ripping into one of his waiters. Whether or not the waiter needed to be chastised or not isn't the issue. The issue is that he did it loudly, for an extended amount of time, in front of customers. It was inappropriate and a man at the table next to us made it a point to get his name (Federico or Frederico), go down to Guest Services and fill out a complaint about it. We weren't the only ones who felt uncomfortable, we saw other diners and waiters, all who looked appalled at the spectacle. Other than these two negative experiences, I have to say that I would sail on the Caribbean Princess again. The rest of the staff was wonderful, our waiter Geronimo and his assistant Simo were efficient, friendly and very helpful in making recommendations for us. The entertainment was great, we enjoyed the production shows, and the band that plays by the pool is great too. We saw them a few times, at the past passenger party and in the Explorers Lounge and found them quite enjoyable. It's unfortunate that I don't see any Caribbean cruises from the Brooklyn port listed for 2012. I would have sailed this same itinerary and ship if they were going next year too. I hope Princess rethinks this and schedules it again.

Cabin Review

Balcony

Cabin BB

R604, great location! Convenient to access adult pool and Lido deck. Quieter than anticipated.

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