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Prinsendam Cruise Review by Xwordgal

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Prinsendam
Prinsendam
Member Name: Xwordgal
Cruise Date: May 2011
Embarkation: Fort Lauderdale (Port Everglades)
Destination: Transatlantic
Cabin Category: PS
Cabin Number: 35
Booking Method: Cruise Line
See More About: Prinsendam Cruise Reviews | Transatlantic Cruise Reviews | Holland America Cruise Deals
Member Rating   3.0 out of 5+
Dining 1.0
Public Rooms 4.0
Cabins 5.0
Entertainment 1.0
Spa & Fitness 4.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 4.0
Service 5.0
Value-for-Money 3.0
Rates 3.0
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Ship Facts: Prinsendam Review (by Cruise Critic!) | Prinsendam Deck Plans
Prinsendam - NOT SO GOOD with some exceptions
Cabin: Excellent - large size with 2 entrances to the bathroom, and a walk-in closet

Cabin Attendants: Good, but it wasn't until the next-to-last day that I realized that were supposed to have been given bathrobes - NEVER HAPPENED

Ship's overall appearance - very worn

Ship's personnel - very good, but some didn't know answers to basic questions

Happy Hour - Excellent & Happy Hour personnel were professional & fun

Entertainment - Way below average. Out of 9 cruises taken, this was the worst entertainment provided. Also, the daily info bulletin would post what the entertainment would be without a description of the entertainer's background info.

Excursions - Average. The ship waited to last minute to provide information about free shuttle service available, so if you had booked an excursion not knowing this info, it was too late to get a refund. VERY UNFAIR & BAD TIMING

Food: Way below average, with a few exceptions. Specialty Restaurants were good. All desserts way below average, and sometimes too sweet.

Laundry Room - available on our level (10th Floor) but 2 out of 3 washers were out-of-service !!!

Additional: Phone in room did not work!!!

Overall opinion: This particular cruise has soured my feelings about ever taking a HAL trip again.


Publication Date: 06/19/11
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