My husband and I are in our mid 70s. The last time we cruised we got a wheelchair for use on the ship. So this time I rented a scooter to be delivered to the dock because I have difficulty walking the distances required on a cruise ship. Neither of us has ever been to Alaska before
Pre-Cruise: one night at the Mayflower Park Hotel. I had been to Seattle in 1994 and wanted my husband to see Pike Street Market and eat dinner at the Space Needle. The concierge at the Mayflower said I could borrow a wheelchair to go to Pike Street Market (which we did). She also made arrangements for us to be picked up at the airport in a Town Car ($45) and gave us the Cruise Special which included breakfast the next morning and a shuttle to the port. Internet in the room was free.
Embarkation: fast and easy. We were delivered to the dock about 12:10, the porters took our bags and showed us where the scooter kiosk was on the dock. I got on the scooter and we went through, right onto the ship with no waiting.
Food: Since this cruise was booked only one day before the final payment, we had non-fixed dining. We went up to eat every day at 5:15 and never had to wait for a table. We had room service for breakfast whenever we had an early tour and it was delivered at the time we asked and had the items on it that we wanted.
On the first few days in the Lido, you could not serve yourself because they said they were trying to avoid people who came on board spreading sickness. But this made the lines very long.
There was no way I could do the Lido on either a scooter or with a cane even if I was allowed to serve myself. If I was lucky enough to get food, I would have no place to put it on the scooter. I had to find a table and my husband had to guess what I would want and bring food. On previous HAL ships, the staff has been helpful when people are handicapped and having trouble, but that was not the case here. No one offered to help, and we only were offered tea or water at the table once. So we never ate in the Lido if there was any other option.
Dining Room service was excruciatingly slow and sometimes we did not get what we ordered. I ordered two soups once and only got one of them. A lady and I ordered two different omelets and she got mine but didn't realize it until she got to the goat cheese in the middle. I understand this was because of mostly new crew.
The food was usually good. I love the cold soups. The breakfast menu in the dining room was changed from when we were on HAL before and I liked it. We were able to get cranberry juice and tea if we wanted. We never ate at the specialty restaurants.
Activities: We did Trivia once. We usually do all the Trivias but we didn't have any fun at the first one so we didn't go again. I went swimming once. The pool was nice and warm, and the bathrobe in the room was good because the air wasn't that warm. We did not use the spa. Bob went to a couple of the shows, but he does not like the flat floor in the HAL theaters first floor.
We had good internet access in the room, but the computer lady (who was excellent) couldn't get my computer to stay logged on so she lent me one of the ship computers. That worked for me.
There are several places we visited where you don't have a port listed.
After we left Seattle we went up the Inside Passage and this was beautiful.
Between Ketchikan and Juneau we did Tracy Arm. It was nice weather - not too cold and there was a very interesting naturalist on board giving a narrative. We didn't get to see the glacier, but it was peaceful and beautiful. Bob forgot to get some split pea soup on deck as it is his favorite. I was sorry that we didn't get to go to Glacier Bay which is the prime location for glaciers although I did like Tracy Arm.
We also did Hubbard Glacier. They had a talk in the theater before hand. The naturalist at Tracy Arm was better, although the Glacier itself was amazing and we got to see it having a lot of calves.
Disembarkation - Black Mark for Amsterdam here. They failed to tell us was the breakfast hours or what would be open so we got room service. I had intended just to get a taxi to the airport and that would have worked excellently. We would go off the ship (me on the scooter) and Bob would get the luggage and then we would turn the scooter in and get a taxi. But when Bob turned in the form they persuaded him that he should buy the $19 each bus tickets to the airport. Not only did we have to wait while all the luggage was stowed but the bus dropped us off a LONG way from where we had to go to check our luggage and for me to get a wheelchair. The only airlines who were checking luggage at that location were AAA and Delta. We had to go across the loading area, and up the escalators with four suitcases (2 each) to Southwest and it was very difficult. (There were too many people with strollers and luggage carts to use the elevator.) Very much more hassle than it needed to be