Expection was too high: Norwegian Epic Cruise Review by Sanjay
Overall Member Rating
Expection was too high
Destination: Europe - Western Mediterranean
On the positive side: NCL came through with its usual culinary 'horn of plenty', but only in its free buffet section and some (not all) of the specialities restaurants. On board shopping was as expected - great offers and deals. The relaxed, casual informal atmosphere was nice. On the negative side, we thought the ship was too big and the 4000+ passengers too many for the staff to handle; they looked harried and on many occasions curt and abrupt. Shore excursions arranged through NCL were very overpriced eg. average price of a privately arranged tour was 10% to 20% of NCL's including lunch, with the advantage of one being able to do and eat what one wanted; and despite what must be a hefty margin that NCL makes on these tours, they chose to sell drinking water to us at $4.50 per 750cl a bottle just before we disembarked for the More excursions, this even though water was provided free for consumption in the Garden Cafe and Pool Decks. Entertainment: again, presumably due to the high number of passengers, we were forced to pre-book all shows, many of which were sold out on dates we wanted, and in an endeavour to accommodate all, shows were run concurrently in bars and restaurants, which were not equipped for such events; eg. in a puppet show, one could not see the puppets even when sitting four rows from the front. Our experience on the EPIC was disappointing, and having been on other NCL cruises, from where we came away very happy, we agreed that we did not enjoy our holiday on the NCL Epic as much as we thought we would and we would not recommend NCL Epic to anyone. Less
Cabin review: B5 Family Balcony
Tiny family balcony cabin, with half of the space taken up by a settee and an Open-plan loo: shower, toilet and wash basin positioned so that one walks into the loo first on entering the cabin. The announcements over the ships Tannoy start off early in the morning and do disturb the peace of those wanting a lie in.Read All Family Balcony (B5) Reviews >>
Port and Shore Excursions
Worst cruise ever. Rude and un...
Critique of the Viking Sea Cru...
No personal service
NCL standards worse I've ever ...
Positive first time experience...