“Not a grander Grand Princess -- yet”
Cruise review of Grand Princess

jan44134 Grand Princess 4 Not a grander Grand Princess -- yet
jan44134
Member Since 2010
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In reality the problems began before we reached Ft. Lauderdale when the Cruise Critic board had info our travel agent didn't concerning the delayed boarding. Princess denied the delay to our TA on the phone, then sent out an e-mail the next day! The advisory, which threatened to turn away cars which arrived in port before 2pm, should have told us that things were a bit awry at the self-styled "Consummate Host". There was no one available at embarcation to direct us to the proper line. We were fortunate to be undercover but still outside when the torrential rain came down all over the stacked up baggage.

There was no Welcome Aboard Princess Patter in our cabin, so we had no idea of optional/mandatory activities. Rumors circulated about postponed sailing, so having to return to the cabin for the lifejacket to attend the safety drill was a surprise. The Patter finally came after dinner. The pattern of wrong information and lack of information continued throughout the cruise.

In general the crew tended to ignore problems and hope they would go away. If you asked a question and received an answer, it would later turn out to be the wrong answer! I think if the Captain had frankly addressed the passengers and said, "we did this badly, and we apologize" it would have gone a long way towards making passengers feel that they weren't being ignored.

On the plus side, we felt the production shows were wonderful. We'd seen them all before, enjoyed them all again! The port lecturer was excellent, and I attended every one except the first (because we'd already been there before and knew our plans.) The food in the dining room was generally very good, though I kept wishing it could be served hot -- not just warm.

We enjoyed the perks of booking a full suite, such as the room service steward laying down a tablecloth on our coffee table before setting down our breakfast & lunch. But even in the top digs, some of the finer points were missing. The balcony table was disassembled and the balcony dirty. The door between balconies was unlocked and banging back and forth in the wind. The DVD's we requested never arrived (and no one could help us, other than suggesting we order different ones). Dining room menus in the cabin are supposedly a special feature, but we didn't receive them until we asked for them. Certainly not major complaints, but not up to par for cabins that are top tier.

Grand Princess Cruises to Transatlantic
Overall Ratings
  • Cabin
  • Dining
  • Embarkation
  • Enrichment Activities
  • Entertainment
  • Family & Children
  • Fitness & Recreation
  • Onboard Experience
  • Public Rooms
  • Rates
  • Service
  • Shore Excursions
  • Value for Money

Cabin review:

B749
Lots of vibration in the aft section when the ship is using the side thrusters. Really noisy! Sometimes lasts, and lasts, and lasts.

Port and Shore Excursions

Port
If you're doing the city on your own, be sure to carry your own map -- we didn't get anything for price of the ship's shuttle except the ride into town from the port. The HOHO took us all over, and we were glad we rode the entire loop. After a lunch break we reboarded and then used the "hop off" feature to explore St. Steven's Green -- a really lovely park with ponds and garden beds.

Read 143 Dublin Reviews
Port
The "Falmouth Ambassadors" (volunteers) helped with calling a taxi to our destination Trebah Gardens. What a treat! The temperate climate permits both palm trees and rhododendrons in the same garden, but the rhodies grow to tree size! Garden staff was helpful in calling the taxi to pick us up again for our return to the marina dock for tendering.

Read 794 Falmouth Reviews
Published 06/11/11
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Grand Princess Cruises to Transatlantic
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