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Ruby Princess Cruise Review by Mimi A: Princess cruises not what it used to be


Mimi A
9 Reviews
Member Since 2009
290 Posts

Member Rating

Cabin 5.0
Dining 3.0
Embarkation 5.0
Enrichment Activities 3.0
Entertainment 4.0
Family & Children Not Rated
Fitness & Recreation 4.0
Public Rooms 4.0
Rates 5.0
Service 3.0
Shore Excursions 4.0
Value for Money 4.0

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Princess cruises not what it used to be

Sail Date: May 2011
Destination: Transatlantic
Embarkation: Fort Lauderdale (Port Everglades)

This was our first (& last) transatlantic cruise. We have sailed previously to Alaska, the Caribbean & the Amazon with Princess and E. Med & Caribbean on other lines. We choose a cruise for the itinerary with cruise line a very important choice too. We are in our early 60s & not yet retired. The ports of call for this cruise were Funchal, Madeira; Cadiz (Seville, Spain); Alghero, Sardinia; Rome; Livorno (Pisa/Florence), Italy; & Monaco; disembarkation in Barcelona.

We had received notice two weeks prior to sailing that we had been upgraded 7 categories from an oceanview to second highest balcony (BB) category. We were grateful for this as I had taken a walk past our original booking on Plaza deck & found the area to be noisy & could feel the ship's vibrations. Our cabin was located on Riviera deck (#14) midship, allowing us to walk up one deck to the buffet & pool areas. Embarkation was smooth with only a slight wait. We were happy to find our More cabin had a walk-in type closet (ample space) with storage area in the form of floor to ceiling shelves w/door (including safe). There were also drawers/shelves adjacent to the bed on both sides as well as the desk area. Bathroom was normal cruise ship size with 3 shelves & some counter space. It was not possible for two people to occupy bathroom unless one was in the shower. Balcony was normal size; however, two decks located over the lifeboat deck (Dolphin & Caribe) had deeper balconies & more furniture & we had full view of these below us several decks. Appreciated full-length mirror and room decor was nice. TV channels were extremely limited (ESPN, BBC & CNN) which were not available most of the TA crossing. There were numerous Princess & movie channels. No condensed newspaper either.

Public areas - We did not utilize bars/lounges (for drinking only), Vines, International Cafe (for specialty coffees), the casino or library (reference books could not be checked out). Smoking was allowed in the casino & we passed through it occasionally & the smell was strong.

Theater - Layout was poor (too small & seating was crowded) & it was necessary to arrive 1/2 hr. prior to show time for production #s & shows. Singers/dancers were excellent & final show was also (Once Upon A Dream); however, we have attended better on other cruise lines.

Dining - We chose anytime dining & ate in Michelangelo DR (Da Vinci was for anytime 8-10 pm & Botticelli was for traditional seating. Dining room service (kitchen) was slow & we would ask for smaller tables to be able to attend events (shows) on time. Went to Crown Grill (specialty) once & food & service were superior to DR. Layout of Horizon Court made it difficult during busy times to get desired food & other buffet (Cafe Carib) didn't have dishes we were interested in. Also lemonade not available in the a.m. (Juices instead), but upon requesting from waiter, it was obtained. We believe that waiter service is affected by the fact that tipping is automatically added to room bill & there is no incentive for wait staff to do more than average service (several times beverages/sugar had to be requested more than once before receiving it). We did not use room service as tipping was required on order form - we like to tip upon delivery. Pizza & soft-serve ice cream (limited choices) were available on pool deck.

Activities - There was no shuffleboard court & ping pong table was in an extremely windy area so we could not do these two outdoor things (our favorites). There was Princess Links (putt course), but again usually too windy. Scholarship@sea lectures were limited to guest lecturer Jules Talarico (a sailor) usually about the sea - would have liked Officer's lectures & other variety (Golden Radio days didn't interest us). Dance lessons were conducted by the cruise director Samantha & she did an excellent job. We don't play bridge & have seen numerous ice carvings, but did find Piazza activities interesting (martini demo, fruit/vege carving demo, floral demo & the dance team of Noel & Victoria). Was hoping for some photography "lessons", but only found one which was a walking tour & found it difficult to participate as too many people trying to crowd small spaces. Trivia was usually in conflict with some other activity we preferred. Unison (band) was very good & they were on deck sometimes & in a lounge in the evening.

Crew - Room stewardess was very good & most staff tried to be helpful. No one was outstanding & the internet manager Andrei Visan was poor. Another pax told me she had gone to him for assistance & was told to come back at dinner time for help which she said she wouldn't do (7-9 pm) & when I let him know of a computer "hung" (as a courtesy), he said he wouldn't address the problem until the next day. He seemed to be only interested in reading his email & not helping pax. Also, on the last day, many people were using the printer & it went down & although we had sent info to the print queue, we never received it as they never fixed the printer (should have had a backup).

Excursions - Princess apparently doesn't frequent some of the ports (Funchal, Cadiz, & Alghero) & the local tour companies apparently were not familiar to them. Minor things occurred on these & Princess did offer partial refunds. See individual port descriptions. Getting stickers for tours was sometimes not easy or quick & involved extensive waiting in the theater or a lounge.

Summary - My husband found the leisurely TA time to be too much as we were unable to find sufficient activities we were interested in (too many conflicting times also). He usually watched movies in the room which is NOT why we go on a cruise. Movies under the Stars is a great idea if one is into movies. I found little activities (trivia or demos) usually or sunbathed. Will we cruise Princess again -- probably only if the itinerary is perfect & no other line offers it. Less


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Cabin review: Ruby Princess Oceanview Double with Balcony Emerald Deck R306

Large walk-in closet

Port and Shore Excursions


We took a private (8 person minivan) tour of Pisa & Florence. There was a mini Grand Prix taking place in Florence & this made it difficult to walk around as streets were closed & numerous spectators lined them especially near the Ponte Vecchio bridge. We visited the Academia (where Michelangelo's David is displayed), but didn't have much time for any other museum/gallery or shopping.


Funchal was having their flower festival with a float parade at 4 pm (Sunday). Ship docked at 2 pm. Traffic congestion (both vehicle & pedestrian was extreme). I had wanted to walk to the other side of town to get the cable car up to Monte which I did, but it was a chore to do this. I was also disappointed upon reaching the top in the view, but mainly because the church was closed & the baskets to ride down the hill were not operating. My husband took the city tour (FNC-290-$55)(actually an island tour) & was very satisfied with it.


We visited on a Sunday anchoring at 7:30 am. & sailing at 2 pm. This did not allow any one to enter the casino as it does not open until 3 p.m. Many were disappointed. Our tour was Old Monaco, Royal Palace & St. Nicholas Cathedral. The Royal Palace was very worthwhile (using audio headsets) & Princess Grace & Prince Ranier were married & are buried in the Cathedral. For those whose tour was later & the church closed then, Princess did offer a partial refund. $59

Read 189 Monaco Reviews

Rome is a 90-min. coach ride from Civitavecchia & we did tour ROM-380, Spanish Steps, Trevi fountain, Pantheon, Piazza Navona & St. Peter's Sq. This was a walking tour & we had been to Rome last summer (did the hop on-hop off bus & a Vatican Museum-Sistine Chapel tour) so this tour got us to sites we missed before. The guide was good & lunch was included. We had time to enter St. Peter's & see things our tour last year did not include. $149


The port of Alghero is rarely visited by cruise ships & does require tendering which was handled well by Princess. The tour was Church of San Francesco & Nuraghe Palmavera (AHO-240). Though we did go to the prehistoric Palmavera site, our guide did not conduct the tour well - she didn't keep a time schedule & didn't inform participants in advance of what we'd be doing. She was knowledgable of the site, but many didn't follow her to hear her lecture. The Church was closed, but we did enter another church which was interesting. The visit to Cape Caccia was good, except that we thought we would go to the point for views & did not. Princess did a partial refund of this tour ($55).


We ported in Cadiz & did not see the port due to lengthy tour to Seville (Alcazar, Cathedral & Santa Cruz quarter - #CA1-100). It is a 90-min. coach ride to Seville & does involve some walking as buses are not allowed in narrow streets where sites are. The tour was postponed 1 1/2 hrs. due to the Cathedral being closed until early afternoon. This also necessitated changing the order of the tour & some repeated walking areas. The guide was excellent & the visit to the gothic Cathedral de Seville with the immense quantity of gold leaf was worthwhile. La Plaza de Espana (built in 1921 for an exhibition (world's fair) was also very worthwhile.

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