The ship lacked vitality and excitement. It was boring and Cunard made no effort to make our holiday experience anything better than staying in a good quality hotel for a few days. The attitude was simply "you should be honoured to sail with us" The truth was very different.
The entertainment programme was very poor save for the one excellent Act and the in-cabin entertainment was poor and depressingly repetative.The ship had no buzz about it. Everybody looked fed up!
The great standards of past Cunard Cuisine were not apparent.
Cunard has lost its way. It does not seem to know what product to serve up. Striving to maintain old world class mixed with a modern cruise holiday experience does not work.
We all agreed that we would not return.
Sad really, because I have always looked up to Cunard as the leader of cruise excellence. Not anymore. The ship is beautiful but there are few venues to enjoy. Inside bars are few, no signiture restaurants and the queens room is totally under used. One solo musician actually held a concert when no one at all was present. Now that is what I call out of touch.
Gordon Stead, EXPERIENCED CRUISER