Queen Mary 2 (QM2) Review

4.0 / 5.0
1,327 reviews

Queen Mary 2 (QM2)

Review for Transatlantic Cruise on Queen Mary 2 (QM2)

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Sail Date: Dec 2004

I have been on 10 cruises in the past 2 years and a lot were a lot cheaper then this one on what is supposed to be the best ship. Well, I DO NOT think it was the best ship. In fact it was the worst ship I have ever been on.

The crew made it seem it was a problem to do anything for you. I saw old people(with walking sticks) trying to get a table after they stood in long lines trying to get some food, and none of the staff even offered to help If you got lucky enough to get a table then you had to look all over to get a drink (NO THE STAFF DID NOT GET IT FOR YOU - THEY TOLD YOU WHERE TO GET IT). You would go to one drink station and maybe find a glass and have to go looking for something to put in it. And if you were too long you would get back to your table to find your food had been cleared away and the buffet would be closed so you did not get any food. If you were getting food and it was time for the buffet to close and you were in the middle the food was taken away from under your nose and you were told "WE ARE CLOSED."

Yes, they had a staff shortage, but the cruise we were on I heard about 150 staff just walked off the ship. I DON'T KNOW HOW TRUE THAT WAS, but I was on the island and coming back a lot of staff were shouting and getting off the ship with suitcases.

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