Planned this trip several months in advance, and it payed off big time. this trip had the best quality and quantity of food ever. the best cruise director ever...he and staff were everywhere. Entertainment with british invasion as new was a 5++ setting in the 3d row trying to discretely take pics. Got to every port on time and the organization of tours was fantastic for 2500 passengers plus crew..i was quite happy that lots of crew got off to enjoy each port also as i know they must have worked hard to get ship ready for us. internet service from our cabin worked well most of the time except when msn had its own issues. pursers desk was always busy, but thats to be expected. botiques were in service the 2-3 day of cruise and the casino had a great retro in drydock. attrium fantastic also.However the small stuff. toliets that didn't flush for a day or two, no cold water most of the trip, balcony disgustingly dirty and the door never would latch. thermostat was repl twice to get one that worked as we got 5 days out to sea. Cabin steward had attitude with ship and it showed.but none of this could disrupt great fellow passengers, tours and the country side of primarily the uk. plan to do it again this fall and hope all the little bugs are taken care of. Way too many new crew who didn't seem to know their job yet, but thats the way it is on a big drydock i'm sure.