Queen Mary 2 (QM2) Review

4.0 / 5.0
1,327 reviews

Very disappointed

Review for Transatlantic Cruise on Queen Mary 2 (QM2)
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OD2
6-10 Cruises • Age 80s

Rating by category

Value for Money
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Dining
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Service
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Additional details

Sail Date: May 2011

My husband and I sailed Southampton to New York May 10, 2011.

At the end many passengers were complaining at breakfast and at lunch that the service has been poor. Some reported that the dining room staff actually ignored them ( two women said they were treated as if they didn't exist!), but here is the litany of issues:

- after the salad course is served, wait staff remove any clean forks and leave dirty forks on the table so you have to eat your main course with the same fork,

Cabin Review

6095 Not recommended - it is right under the Lido. The noise ends after 11 p.m. and starts at 6 a.m. Sounds of chairs being dragged around and carts rolling overhead. Very small cabin. Too small to have room service - no place to put any trays. Bathroom tiles chipped, and shower with black mildew.

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