Celebrity work to a budget and do it well,if you want the that little bit more thought, pay more, or go with someone else.
Good points: Ship immaculate, staff second to none everywhere on the ship, excellent service, cabins of a very good standard, plenty of storage (we were away for 2 weeks and took plenty of clothes), comfortable beds. Q'sine restaurant, currently $35.00 cover charge per person, worth it for the experience, disappointed with the coffee though, could have had a better coffee for the price. Bistro and the Cafe on Deck 5, worth a visit. A Capello group and D'Revelations group were superb. Swimming pools, good. Toilets, everywhere always kept clean. On our cruise from Southampton, kettles were provided in the room with teabags, no coffee, however you could take some sachets from the self service cafe.
Less than good points: Meals are not imaginative for two weeks in Ocean Self Service and Moonlight Sonata Restaurants. Forget vegetarian, Celebrity do not understand the philosophy, they pay lip service to the idea eg parmesan cheese on my 'vegetarian' meal, vegetable soups made with chicken stock - why? The price of a glass of wine is horrendous $7 upwards, quantity in glass varied dependent on the area you where in. Meals in self service in the main, warm or less than warm. Entertainment is varied, the Eclipse dancing and singing group in the theatre were very average, as was the cruise director. Guest acts were varied; singers, musicians, magician, contortionists, hypnotists (avoid, according to reports worse than awful - on this cruise anyway). A lot of entertainment late in the evening is in the Sky Lounge on deck 14, not big enough for the type of entertainment and why smoking? Cinema is not soundproofed so films spoilt by background noise from elsewhere on the ship. Daily entertainment is OK but too much is put on at the same time. Library is good, near to spectacular central area with glass lifts going up and down all the time,you can get a book anytime. No launderette, you are not allowed to take on board an iron, so if you do wash clothes yourself, you have to pay to have items pressed or washed. Safety drill was farcical, we were squashed into the Murano restaurant and watched a screen, how everyone there could see the screen is beyond me - not good, compared to other cruise lines we have tried.
Check up on the ports you visit before you leave, Celebrity do not always give accurate information, eg did not know if there were tour buses at the ports we visited, so we bought shuttle bus tickets, to find out when docked, the tour buses were outside the port. The Toulon visit, was OK, but we did not dock in Toulon itself, because of cost (according to crew members), docked outside of Toulon, shuttle bus provided, but we had to pay for it.
Nora in Sardinia, architectural park, well worth a visit as was Florence. The leather factory on that visit was expensive but of good quality, no pressure to buy.
Crew worked extremely hard and looked after their less than physically able guests very well, from offering drinks etc in the self service restaurant as soon as they noticed to looking after guests in wheelchairs up and down the ramps when in port.
We found the ship very stable in the stormy weather, our cabin was on deck 7, we had no problems, apart from a mild feeling of queasiness, sorted by tablets.
The Eclipse is a big ship, but everything flows well throughout, you would be hardpressed to get lost.