Embarkation: Arrived pier 91 via private van with DW, MIL (in wheelchair) and six pieces of luggage. Porter was available in about 30 seconds and took tagged luggage away. HAL shore reps escorted us to the Deluxe Suite check. MILs keys for her VC cabin 5179 were ready but the keys to our SC suite 5190 were not and we had to wait 45 minutes for the ship's IT officer to come to the dock to fix the issue. Due the wait an HAL shore rep escorted us and allowed us to bypass all other boarding lines and go direct to the ship. Went to our SC aft ...where our keys did not work! A quick trip to the Neptune lounge and Joel had our keys redone; dinner reservations for the week booked, and signed me up for the "Behind the scenes" ship tour. Enjoyed the Mariner lunch in the VistaStateroom-Our SC aft suite 5190 was spacious with plenty of room for 3 people to lounge during the day (MIL retreated to her cabin next door for bedtime times and "private time". Plenty of closet and storage space including space for rollies and hang-up bags. Our steward, Fauzi, was spot on and handled all requests with just one mention. Took advantage of laundry service each day (only taking half as much clothes next trip! Balcony/veranda: I believe this suite has one of the largest verandas onboard. We had Fauzi open the partition between MIL's and ours to create a veranda with 58 running feet of rail length. Was the perfect place for Glacier Bay allowing us a 270 degree view and plenty of glacier viewing time since the Captain spun the ship at each glacier to give each side equal time facing the glacier (and allowing us to see the Marjorie glacier calve while sitting at our balcony table. This Veranda also allowed us to see the passing, spouting and breaching of to pods of whale as we sailed away from both Sitka and Ketchikan in the afternoons before dinner.Dining: Used all four dining venues. Had both lunch and dinner in the MDR and it met expectations. Both DW and MIL were impressed with the quality and selection of items in the Lido for lunch (the bread pudding in a "must not miss"!) Caneletto hit the target with both level of food and service and was the best location to enjoy dinner as we sailed away from Glacier Bay and sailing into Victoria Harbor. Room service always had breakfast to use between 6:00-6:05am each morning. We also ordered room service for lunch at Glacier Bay and dinner when we sailed away from Sitka (we did not want to do the MCD). I took our dinner order from the MDR menu to the Neptune Lounge and Raul made sure that we had it at 7pm on the veranda while we watched whales pouting in the distance.The one downside to dining was the Pinnacle. We were giving it a second chance after an underwhelming experience in 2010. Food was not on the "hyped" level and in some ways fell below the level of the MDR and Lido. Service was stiff and unaccommodating. The staff seemed more worried about our opinion on how they were performing. We will not be back.Nightlife: Since our days began at 6am we did not take advantage of a lot of after dinner activities. The one show we attended was on a "cruise ship" level. The "Neptunes" in the Ocean Bar were very good. Darlene of "Darlene and the HALcats" in the Queen's lounge was as Simon Cowell told the "American Idol" loser...you really belong on a cruise ship.Shore Excursions: We were limited in what we did due to MIL's mobility issues. We took an independent city/glacier tour in Juneau which was OK. The Russian Culture and Raptor tour in Stika was good due to the Raptor center. For the Russian culture part I would say...what Russian culture tour...not much there. The Ketchikan Duck Amphibian tour was great...they really presented the unique aspects of this town in a great way and our narrator, Erin, was one of the best I've seen.Disembarkation: Smooth as silk with "silent embarkation" and a suite departure window of between 8am-9:15am. Luggage and porter found within a minute and a straight walk to our waiting private van. Only issues was that when I checked my voicemail at our hotel there was a message that we had someone else's bag. Yes, my MIL had a black alligator rollie that had the same identical pink "Take me" spitting tag to someone else who had the same Lime 1 bag tag as hers. Well, Nick was still in Seattle, driving back to Oregon, so they came by our hotel to pick up their bag. IN the meantime, I after contact the Pier 91 team I cabbed back to the pier where the HAL team took me straight to their office where they were laughing at the odd of identical looking, identically tagged bags being next to each other. With correct bag in hand, return to the Fairmont Olympic.Overall, a great cruise. And we to advantage of on-board future booking to book SC 5190 on the Westerdam back to Alaska on May 12, 2012. Only 360 days to go!