Zuiderdam is great ship and we enjoyed ourselves on the 22 day repositioning. This was our longest cruise to date and we did not have a 'nothing to do' day.
Embarkation (disembarkation was much better) was a bit slow due to having a gastric infection with small # of passengers on the previous group requiring additional cleaning, but a glass of champagne at dinner was part of the apology for the delay to board the ship.
We found staff are very cheerful as they do their jobs, and most say hello when they meet you in the hallway. There seemed to be a lot of staff who have been with HAL a long time on various ships.
Food menu selections were better than some seen on our other cruises and both the dining room and the buffet has good selection. 10 stops in 22 days meant lots of excursions and some in ports that do not see a lot of cruise ships-we did not have a bad excursion, just some better than others, and we booked all of ours through HAL as most of these ports were our first time visit.
We had two pet peeves, one was the Vista Lounge/show theatre-the posts for supporting the balcony seem to be larger than required. It resulted in a large number of seats being unusable if you wanted to see the shows. As well, smoking is allowed on all outside decks, and in all of the casino, it meant that at any point a smoker could sit down next to you, and I found myself having to move from my chair quite often.
Noticed that the ship is due for a re-fit as it is getting a little tired and worn in some spots-carpeting and upholstery but nothing that took away the glitz and glory.