First the embarkation process in FLL was very efficient and hassle-free. We were on board 20 minutes after getting on the terminal and rapidly guided to our room. The room was spacious , very well laid-out and offered more storage space than first indicated by our room maid . We never had any problem with room ventilation nor temperature contrary to complaints from other reviewers of this ship .
Public rooms on the Nieuw Amsterdam are very well designed and decorated. There is a lot of comfortable sitting areas which makes it very convenient for a T.A. crossing when you have time to spend reading or chatting .In fact,it is the best we have seen so far from the 9 different cruise lines we have sailed with !
The seminars and presentations were also the best we had the choice of over the 4 crossings we have done so far ! In fact we could not attend all the seminars we wanted to see and I did not have the time to finish reading the book I has started ! Entertainment was also interesting even though the timing was not always appropriate !
Quality of the meals was variable ! We were expecting more based on other cruises we had done with Holland America ! The selection was interesting but the cooking of the meat and fish was not always appropriate ( quite often overcooked ) Desserts were very consistent meaning voluptuous !We tried different restaurants and the sane comments applied to all !
The best part was the ports of calls ! HAL is hard to beat on this aspect ! First the information provided on the ports of call , both for the passengers taking excursions or those DIY , is excellent ! There are presentations, written documentation and personal information available at least 3 days prior to disembarkation ! The selection of ports of calls is the best available for the size of the ship and when tenders are required , the process is good ( not the best we have experienced but not the worse ) ! The overnight in Cadiz is a brilliant idea , the selection of Carthagena is a gem,and the time allocated to Valencia is more than appropriate !
Service on board is following the HAL standard that is above the average!
Overall we had a lovely time and this was the best Trans Atlantic crossing we have had so far ! We will continue to use the services of HAL in the future !