Veendam Cruise Review by Maxatthegazebo: HAL reimbursement totally inadequate
Overall Member Rating
HAL reimbursement totally inadequate
Embarkation: New York (Manhattan)
My wife and I paid for a cabin with balcony expecting to be in port in Bermuda for 4 days. We were there for 3 days. The delay was not communicated to the passengers early enough to change our pre cruise travel to NYC. The day we spent in NYC was not our idea of a vacation. We are from beautiful western NY and usually avoid the City like a plague.
This was not an unforeseen delay on HAL's part. Neither weather nor circumstances beyond their control caused the delay. The $75.00 per person on board credit was not near equal to the cash they charged us for the day we missed in Bermuda.
We had no problem with the ship accommodations, food or wait staff. However, the information available to passengers by the administration was totally inadequate all along the way.
Bermuda is a beautiful destination and we recommend it to any travelers looking to relax in a very friendly and interesting fair weather port. Less
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Cabin review: SA075 Neptune Suite with Verandah
Very nice cabin with a generous balcony. It could easily accommodate 3 people comfortably.Read All Neptune Suite with Verandah (SA) Reviews >>
Port and Shore Excursions
It is not as safe at night as it was the last visit we made 18 years ago.
One caution about docking on Front street in Hamilton - if your cabin is on the Front street side of the ship, there is a nightclub directly across from the port building that blares music until 3:00 AM every night at which time a couple of fights break out. Of course, you could always join in.
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