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Veendam Cruise Review by Maxatthegazebo

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Veendam
Veendam
Member Name: Maxatthegazebo
Cruise Date: May 2011
Embarkation: New York (Manhattan)
Destination: Bermuda
Cabin Category: A
Cabin Number: 075
Booking Method: Local Travel Agency
See More About: Veendam Cruise Reviews | Bermuda Cruise Reviews | Holland America Cruise Deals
Member Rating   2.0 out of 5+
Dining 5.0
Public Rooms 4.0
Cabins 5+
Entertainment 4.0
Spa & Fitness Not Rated
Family & Children Not Rated
Shore Excursions 2.0
Embarkation 1.0
Service 5.0
Value-for-Money 1.0
Rates 4.0
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Ship Facts: Veendam Review (by Cruise Critic!) | Veendam Deck Plans
HAL reimbursement totally inadequate
My wife and I paid for a cabin with balcony expecting to be in port in Bermuda for 4 days. We were there for 3 days. The delay was not communicated to the passengers early enough to change our pre cruise travel to NYC. The day we spent in NYC was not our idea of a vacation. We are from beautiful western NY and usually avoid the City like a plague.

This was not an unforeseen delay on HAL's part. Neither weather nor circumstances beyond their control caused the delay. The $75.00 per person on board credit was not near equal to the cash they charged us for the day we missed in Bermuda.

We had no problem with the ship accommodations, food or wait staff. However, the information available to passengers by the administration was totally inadequate all along the way.

Bermuda is a beautiful destination and we recommend it to any travelers looking to relax in a very friendly and interesting fair weather port.


Publication Date: 05/15/11
Read the Bermuda ports review by Maxatthegazebo
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