They did this but only after we had boarded and then had few other options but to continue on the cruise.
We found the general atmosphere on the ship to be one of discontent and disinterest.
The ship itself is getting old and tired and badly in need of maintenance. We experienced lack of hot water on several days and no water at all on one. T.V. channels were also out of service on several days. A main generator failure rounded things off nicely.
The entertainment was tired and was laughingly referred to as retirement village fare by many passengers.
Upon disembarking we filled in our cruise reports and received a standardised letter from Princess saying that they too shared our disappointment at the cruise and hoped that we would enjoy further cruises with them.
I dont think so.